Cybersecurity Policy Template Pack

1. Password & Authentication Policy

Purpose

To establish minimum password requirements and authentication standards to protect Rocket IT Solutions systems and data from unauthorized access.

Policy Requirements

• Minimum Length: All passwords must be at least 12 characters
• Complexity: Must include uppercase, lowercase, numbers, and special characters
• Expiration: Passwords must be changed every 90 days
• History: Cannot reuse last 5 passwords
• Multi-Factor Authentication (MFA): Required for all administrative accounts and remote access
• Account Lockout: Accounts lock after 5 failed login attempts

Password Storage

• Never share passwords via email, chat, or phone
• Use approved password manager (1Password)
• Do not write passwords on paper or store in plain text files

Enforcement

Violation of this policy may result in disciplinary action up to and including termination. IT department conducts quarterly password audits.

2. Data Classification & Handling

Purpose

To ensure appropriate protection measures are applied based on data sensitivity and regulatory requirements.

Classification Levels

Level 1: Public

• Examples: Marketing materials, public website content, press releases
• Protection: No special handling required

Level 2: Internal

• Examples: Internal memos, policies, operational procedures
• Protection: Access restricted to employees, encryption for email transmission

Level 3: Confidential

• Examples: Financial records, contracts, employee PII, proprietary data
• Protection: Encryption at rest and in transit, access logging, MFA required

Level 4: Restricted

• Examples: Customer payment data, Social Security numbers, HIPAA/GLBA regulated data
• Protection: Highest encryption standards, strict access controls, data loss prevention (DLP)

Handling Requirements

3. Incident Response Plan

Purpose

To provide a structured approach for detecting, responding to, and recovering from cybersecurity incidents.

Incident Response Team

• Incident Commander: Kimberly Ingram, IT Security Manager
• IT Lead: Kimberly Ingram, IT Security Manager
• Legal Counsel: [Consult your legal team]
• PR/Communications: [Assign as needed]
• External Support: Rocket IT Solutions - (970) 627-7189

Incident Severity Levels

Severity 1 - Critical

Examples: Ransomware, data breach, complete system outage

Response Time: Immediate (within 15 minutes)

Notification: CEO, board, legal counsel, potentially regulators/customers

Severity 2 - High

Examples: Malware infection, unauthorized access attempt, partial outage

Response Time: Within 1 hour

Notification: Management, IT team

Severity 3 - Medium

Examples: Phishing attack, policy violation, minor vulnerability

Response Time: Within 4 hours

Notification: IT department

Severity 4 - Low

Examples: Suspicious email, potential false positive

Response Time: Within 24 hours

Notification: IT help desk

Response Steps

1. Detect & Report: Anyone discovering an incident reports to IT immediately via (970) 627-7189 / kimberly.ingram@rocketitsolutions.online
2. Contain: Isolate affected systems, disable compromised accounts, block malicious IPs
3. Investigate: Determine scope, impact, and root cause. Preserve evidence.
4. Eradicate: Remove malware, patch vulnerabilities, reset credentials
5. Recover: Restore from clean backups, verify system integrity, resume operations
6. Document: Complete incident report form (Appendix A)
7. Review: Post-incident analysis within 7 days to identify improvements

4. Acceptable Use Policy

Purpose

To define acceptable and prohibited uses of Rocket IT Solutions IT resources including computers, networks, email, and internet access.

Acceptable Use

• Business-related activities as defined by your role
• Professional development and training
• Reasonable personal use during breaks (non-business hours)

Prohibited Activities

• ❌ Installing unauthorized software or hardware
• ❌ Accessing, downloading, or distributing illegal, offensive, or pornographic content
• ❌ Sharing confidential company or customer data externally
• ❌ Using company resources for personal business ventures
• ❌ Attempting to bypass security controls or access unauthorized systems
• ❌ Connecting personal devices to company network without IT approval
• ❌ Using unapproved cloud storage services (Dropbox, Google Drive personal, etc.)

Monitoring Notice

Rocket IT Solutions reserves the right to monitor all use of IT resources. Employees have no expectation of privacy when using company equipment or networks.

5. Remote Work Security Guidelines

Purpose

To ensure secure remote access and protect company data when employees work from home or other off-site locations.

Requirements

Prohibited

• Public WiFi without VPN (coffee shops, airports, hotels)
• Leaving laptop unattended in vehicle or public space
• Discussing confidential matters in public areas
• Taking photos/screenshots of sensitive data on personal devices

6. Vendor Risk Management

Purpose

To assess and manage cybersecurity risks introduced by third-party vendors, contractors, and service providers.

Vendor Assessment Process

1. Pre-Engagement: Complete vendor security questionnaire (Appendix B)
2. Review: Evaluate SOC 2 reports, insurance, security certifications
3. Contract: Include security requirements and breach notification clauses
4. Monitor: Annual security re-assessment for critical vendors

Critical Vendor Categories

• Cloud service providers (SaaS, IaaS)
• Payment processors
• IT managed service providers
• Data storage/backup providers
• Anyone with access to customer PII or financial data

Vendor Access Controls

• Unique credentials for each vendor (no shared accounts)
• Least-privilege access principle
• MFA required for administrative access
• Access review quarterly
• Immediate deactivation upon contract termination

Employee Signature: _________________________________

Print Name: _________________________________

Date: _________________________________